Cancellation & Refund Policy

PLEASE READ THE INFORMATION BELOW CAREFULLY

Group lessons

              - A refund of the course fee less $20 administration charge or
              - A credit for the course fee that can be used later in the year.

If a course does not reach a minimum number of 5 students or is for some other unavoidable reason cancelled by the Alliance Française Palmerston North, the course fee will be refunded in full.

When a specific class has to be cancelled by the Alliance Française Palmerston North for unavoidable reasons, we will organise a make-up lesson at a time suitable to as many of the class students as possible. If a student is unable to attend the make-up session, no credit or refund will be given.

Private lessons

In the event of Alliance Française Palmerston North being unable to provide a scheduled private lesson for unavoidable reasons, we will arrange a make-up lesson at the earliest convenience for both the student and the teacher, but no refund will be given.


We do not offer any refund or credit once a membership has been paid for.

Last updated: 18 April 2017

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